North Central Health Care Earns Joint Commission’s Gold Seal of Approval

Written by Jessica Meadows


For health care organizations, providing safe, quality care is a top priority.

North Central Health Care — the organization that provides mental health, behavioral health, and developmental disabilities services to those who reside in Marathon, Lincoln, and Langlade Counties — is proud to announce they have earned the The Joint Commission’s Gold Seal of Approval® for Behavioral Health Care and Hospital Accreditation by demonstrating continuous compliance with its performance standards.

The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective care.


A Look at the Review Process

North Central Health Care underwent a rigorous on-site survey in June 2015. During the review,
compliance with behavioral health care standards related to the following areas was evaluated:

  • Care, treatment, and services
  • Environment of care
  • Leadership
  • Screening procedures for the early detection of imminent harm

On-site observations and interviews also were conducted.

In 2018, all North Central Health Care health and human service programs in Marathon, Langlade, and Lincoln Counties underwent the re-accreditation survey, and all programs have been officially re-accredited and maintain their quality and safety ratings by The Joint Commission for Behavioral Health Care and Hospital Accreditation.

Tracy Griffin Collander, LCSW

According to Tracy Griffin Collander, Executive Director of The Joint Commission’s Behavioral Health Care Accreditation program:

“Joint Commission accreditation provides behavioral health care organizations with the processes needed to improve in a variety of areas related to the care of individuals and their families. We commend North Central Health Care for its efforts to elevate the standard of care it provides and to instill confidence in the community it serves.”

About the Accreditation Program

Established in 1969, The Joint Commission’s Behavioral Health Care Accreditation program currently accredits more than 2,100 organizations for a 3-year period. Accredited organizations provide treatment and services within a variety of settings across the care continuum for individuals who have mental health, addiction, eating disorder, intellectual/developmental disability, and/or child-welfare–related needs.

Michael Loy

Michael Loy, CEO at North Central Health Care, shared:

“North Central Health Care is pleased to receive Behavioral Health Care Accreditation from The Joint Commission. Staff from across the organization continue to work together to develop and implement approaches and strategies that improve care for those in the communities we serve. Our teams voluntarily chose to embark on a journey to improve quality and safety at NCHC. That commitment has resulted in safe and effective care for those we serve, and the efforts of our teams have been acknowledged and validated by the leading health care quality improvement and accrediting agency in the United States.”

The Joint Commission’s behavioral health care standards are developed in consultation with health care experts and providers, quality improvement measurement experts, and individuals and their families. The standards are informed by scientific literature and expert consensus to help organizations measure, assess, and improve performance.

Recognizing North Central Health Care’s Dedicated Team

North Central Health Care would like to acknowledge their dedicated employees who have made this achievement possible. Staff in all areas of the organization worked together and have remained committed to quality and safety in all areas of care and service. It is the efforts of each and every employee, the compassion of our caregivers, and the dedication to our mission and community that have made achieving Behavioral Health Accreditation by the Joint Commission possible.

North Central Health Care represents a partnership of three counties: Marathon, Lincoln, and Langlade. With this Gold Seal of Approval distinction from The Joint Commission, residents of all three counties can be re-assured that being “person-centered” and “outcome-focused” are more than ideals at NCHC — they are our daily approach to caregiving.

Jessica_MeadowsJessica Meadows

Communications & Marketing Coordinator  |  North Central Health Care

As the Communications and Marketing Coordinator at North Central Health Care (NCHC), Jessica Meadows is passionate about being able to use her creative talents to connect people to healthcare, resources, and networking that will impact their life in a positive way. Prior to joining NCHC, she was a Creative Director and leader at a marketing agency in the Stevens Point area. With almost 20 years’ experience in print, web, social media, video, radio, and public relations, it was important for her to connect back to her roots here in the Wausau area, where she and her husband raise their two young children. When she’s not busy at an event or volunteering, she enjoys playing sports, coaching, biking, traveling, and exploring the outdoors.  Email Jessica Meadows.

You might also like…

Marathon_County_LogoPlease email our Editorial Board with your comments, suggestions, and article ideas.

And if you spot a typo or an inaccuracy, please contact us so we can fix it. Thanks!